As we are unable to accept returns for any opened flavours we do returns and refunds on case by case basis. This is due to the nature of our business and flavours easily being contaminated.

All orders go through a thorough quality control procedure before being dispatched. However we’re all humans and there is very small chance we may miss something. 

Please contact us using the below form to start a returns/rejection case with as much information as possible and one of the Cosmic team will be in contact to discuss how we can resolve the issue.


  • Return / Rejection
  • Complaint